Privacy Policy

1. Scope of This Policy

This Policy applies when you use any of our products and services, regardless of whether the product or service has a separate privacy policy, and regardless of whether you are a visitor or a registered user.

Please note that this Policy does not apply to information collected by third-party services (including any third-party websites) accessed through our products and/or services. We strongly recommend that you review the privacy practices of third-party service providers before using their services.

2. How We Collect Your Personal Information

Information you actively provide when using YouClaw services, including: username, name, email, phone number, avatar, etc. that you fill in or upload during registration or use of services.

YouClaw may automatically collect information when you use the services, including: device information such as device model, operating system version, device settings, software version, browser type, client IP address, and certain logs.

To complete service order payments, you may use third-party payment platforms (Alipay, WeChat Pay, etc.) for payment settlement, and YouClaw may share your username and order-related information with these payment platforms.

3. How We Use Your Personal Information

• To provide services to you
• To meet your personalized needs, such as location settings and personalized help services
• Product development and service optimization, such as analyzing system failure information to improve services
• Security assurance, such as identity verification, security prevention, and anti-fraud monitoring
• To invite you to participate in surveys about YouClaw

4. How We Share, Transfer, and Disclose Your Personal Information

For business operation audit needs, operational needs, and regulatory requirements, OtterAI may need to share your information with third-party service providers. We require service providers to follow our privacy policy and relevant confidentiality and security measures. Without your consent, we will not share your personal information with third parties.

In the event of mergers, acquisitions, or asset transfers, we will inform you through notifications and announcements, and continue to protect your personal information in accordance with applicable laws and regulations.

We may disclose your personal information for the purposes of complying with applicable laws, court orders, government requirements, or to protect public interests.

5. How We Protect Your Personal Information

We adopt industry-recognized reasonable and feasible technical and management measures to protect the security of your personal information, prevent unauthorized access, disclosure, use, or modification, and avoid data damage or loss. We have established data classification systems, data security management standards, use encryption technology, and deploy access control mechanisms.

In the unfortunate event of a personal information security incident, we will promptly inform you of the basic situation and impact, the measures we have taken or will take, and immediately activate our emergency response plan in accordance with applicable laws.

6. How You Manage Your Personal Information

You can manage your information while using our services. You can access, modify, and delete your registration information and other personal information during your use of YouClaw services. If you find that we have collected or used your personal information in violation of laws and regulations, you may request deletion.

7. Storage of Your Personal Information

We store information obtained within the People's Republic of China within China. If cross-border data transfer occurs, we will separately inform you of the purpose and recipients, and obtain your authorized consent. We commit to storing your personal information for a reasonable and necessary period.

8. Use of Cookies

YouClaw uses cookies and related technologies to collect your information for providing a more personalized user experience and services. You can manage cookies through your browser settings. However, please note that disabling cookies may prevent you from using certain interactive features of YouClaw.

To ensure the implementation and stable operation of YouClaw's functions, third-party partner SDKs may be embedded in YouClaw. We conduct strict security testing and establish strict data protection measures for these.

9. How We Handle Minors' Personal Information

We primarily provide products and services for adults. Without parental or guardian consent, minors may not create their own user accounts. If you are a minor, please use our services only with parental or guardian consent.

If we discover that we have collected personal information from a minor without verifiable parental consent, we will endeavor to delete the relevant data as soon as possible.

10. Global Transfer of Your Personal Information

Personal information collected and generated during our operations within China is stored domestically. As we provide products or services through global resources and servers, with your authorized consent, your personal information may be transferred to jurisdictions outside your country, and we will ensure adequate protection of your personal information.

11. How This Policy Is Updated

Our Privacy Policy may change. Without your explicit consent, we will not diminish the rights you are entitled to under this Policy. For significant changes, we will provide more prominent notices.

If you continue to use our products and services after the new version of the Privacy Policy takes effect, it means you have fully read and are willing to be bound by the updated Privacy Policy.

12. How to Contact Us

If you have any questions or comments about this Policy, please send your questions to [email protected]. We will generally respond to your request within 15 days.